INFORMED CONSENT FOR TREATMENT AND CANCELLATION POLICY
Obtaining an informed consent form is necessary to ensure that you are aware of the treatment being offered. Since each individual reacts differently to therapy, it is not possible to predict all risks and reactions.
By submitting this informed consent form:
I understand that the treatments being provided to me or the person named below for whom I am legally responsible to may include:
Traditional talk therapy
Professional (work related) counselling
And I hereby request and consent to the performance of the above treatments on me.
I also understand that a session lasts 45 to 90 minutes and follow-up sessions will be recommended after the first initial visit. For effective recovery it is advised to have 6-9 visits, depending on the client need.
I am aware of the risks outlined above and have discussed any concerns I may have regarding my therapy. I do not expect the counsellor to be able to anticipate and explain all possible risks and complications of treatment, and I wish to rely on the counsellor to exercise judgement during the course of treatment which they think at the time, based upon the facts then known is in my best interest. I understand results are not guaranteed.
I am consenting to the treatments offered by Catherine Holden or by her fellow counsellors and to treatments recommended by them as well. I have been told about the risks and have had an opportunity to ask questions.
Since e-mail is not a totally confidential means of communication, please consider this as you communicate with us. While we will make a reasonable effort to keep what is written private, it is suggested that very personal information be communicated by phone, on paper, or in person.
If you are experiencing a life-threatening emergency, please call emergency services (999/112/911) immediately. If this occurs during out of office hours, and is not an emergency, please contact the therapist during office hours.
Cancellation is free, if done 24 hours in advance of the appointment. Please contact us through e-mail or by phone (+254 713 896 905) to do so. We request that you also provide feedback on why you have cancelled.
Rescheduling your appointment
If you wish to reschedule your appointment to an alternative date, please contact us at least 24 hours before appointment time through e-mail (email@example.com) or by phone (+254 713 896 905). You may reschedule an original appointment twice, after which your initial visit fee will be forfeited.
The information contained in this form is confidential. It is intended solely for counsellor.
I agree to all the terms of the policy
We provide holistic be-spoke therapy to a range of clients, catering to individuals, and couples on:
We are LGBTQA+ friendly
Sex Education (For Parents and Adolescents)
Disability (Varied Abilities) and Aging
Please contact us if your area of interest is not listed here
NOTE: This form is for enquiries only. If you'd like to make a booking click here
8th Floor Pinetree Plaza, Kaburu Drive, Off Kindaruma Rd, Kilimani